Privacy Policy

Effective Date: January 15, 2025

Diamonds by Rob (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website (“Site”) or use our services. By accessing our Site, you agree to the terms outlined in this Privacy Policy.

We collect both personal and non-personal information to provide and improve our services:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party providers)
• Custom order details (e.g., specifications for jewelry design)

• IP address
• Browser type and version
• Device information
• Referring URL and pages visited on our Site
• Cookies and other tracking technologies (see Section 6)

We use the information collected for the following purposes:

• To process transactions and fulfill orders.
• To provide customer support and respond to inquiries.
• To send order updates, promotional offers, and newsletters (with your consent).
• To improve the functionality and performance of our Site.
• To comply with legal obligations and enforce our Terms and Conditions.

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party vendors that assist with payment processing, shipping, marketing, or website analytics.
• Legal Obligations: Authorities or third parties when required by law or to protect our rights.
• Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be included in the transferred assets.

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Secure payment gateways.
• Encryption of sensitive information.
• Regular monitoring for vulnerabilities and breaches.

However, no method of transmission over the internet is completely secure. By using our Site, you acknowledge and accept these risks.

You may request access to or updates of your personal information by contacting us at Rechols@diamondsbyrob.com.

You can opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.

Our Site does not respond to Do Not Track (DNT) signals at this time.

We use cookies and similar technologies to enhance your browsing experience and collect information about how you interact with our Site. This includes:

• Essential Cookies: Necessary for the operation of the Site.
• Performance Cookies: Help us understand Site usage and improve functionality.
• Advertising Cookies: Enable us to deliver relevant ads based on your interests.

You can manage cookie preferences through your browser settings. Note that disabling cookies may impact your experience on our Site.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing your information.

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “Effective Date.” Your continued use of our Site signifies your acceptance of these changes.

If you have any questions or concerns about this Privacy Policy, please contact us:

• Phone: 914-727-0023
• Email: INFO@diamondsbyrob.com

By using our Site, you acknowledge that you have read and understood this Privacy Policy.